Gaming is a form of entertainment — nothing more. 99bk wants you to always stay in control, enjoy yourself, and know that we are here whenever you need us.
Set daily, weekly, or monthly deposit limits. You simply cannot exceed your own budget — this responsible gaming feature on 99bk keeps your finances protected.
If you need to step away for a while, set a cool-off period ranging from 24 hours to 6 weeks. During this time, logging in or placing bets will be completely disabled.
If you need a longer break from gaming, you can suspend your account for anywhere from 3 months to permanently. This is part of 99bk's responsible gaming commitment.
Decide in advance how long each session will last. When the time is up, the system will alert you and log you out if needed.
You can view your betting history, win/loss records, and total spending at any time. Understanding your own patterns makes it easier to make informed decisions.
If you ever have concerns about your gaming, our support team is always here. Guiding you in the right direction — without judgment — is our responsibility.
Important: If gaming has stopped being fun and become a source of stress, or if you keep coming back to chase lost money — stop now and get in touch with us.
At 99bk, we believe gaming is meant to be fun — a way to unwind, enjoy some friendly competition, or dive into something new. But when gaming spirals out of control, it can seriously affect your family, finances, and mental health.
Responsible gaming means knowing your limits, sticking to a budget, and keeping gaming as a small part of your life — not the center of it. At 99bk, we do not just offer games; we are committed to your wellbeing.
Online gaming has become common in many Bangladeshi households, yet many people are unsure where to draw the line. 99bk's responsible gaming guide offers honest, practical information — not to sell you anything, but to help keep you safe.
Follow these guidelines to keep gaming fun and enjoyable at all times:
99bk has built a straightforward limit-setting system to support responsible gaming. You can access it at any time from your account settings:
Set separate daily, weekly, and monthly limits to suit your needs.
Set a time limit for each gaming session.
Play will automatically stop once you reach a set loss amount.
Choose between 1 day and 6 weeks for a short-term break.
From 3 months to permanent — full account closure for a long-term break.
You will be notified at set intervals showing how long you have been playing.
If you notice any of the following signs in yourself, contact support immediately or activate self-exclusion:
| Signs | What it means | What to do |
|---|---|---|
| Chasing losses | Chasing losses by playing repeatedly | Stop immediately |
| Playing longer than planned | Losing track of time | Set a session limit |
| Betting with borrowed money | Spending beyond your gaming budget | Lower Your Deposit Limit |
| Hiding it from family or friends | Shame or fear about your habits | Talk to someone you trust |
| Difficulty focusing on work or studies | Gaming is affecting daily life | Consider self-exclusion |
| Anxiety or depression | Impact on mental health | Seek professional help |
Ask yourself the following questions honestly. If most of your answers are "yes", it may be time to talk to us:
Is gaming cutting into time you should be spending on work, studies, or family?
Do you feel restless or irritable when you think about stopping?
Do you place bigger bets to try to win back money you have lost?
Have family members or people close to you expressed concern about your gaming?
Do you spend more time or money on gaming than you planned?
Have you borrowed money or used household funds to cover gaming expenses?
If you answered "yes" to any of the questions above, please reach out to our FAQ view it or set up self-exclusion directly from your account.
99bk strictly prohibits anyone under 18 from participating. As part of our responsible gaming commitment, we take the following steps:
If you suspect a minor is using 99bk, please contact our support team immediately.
99bk is more than just a gaming platform — we want every user to stay healthy, happy, and safe. Here is our commitment to making that happen:
Enjoy gaming safely using all of 99bk's responsible gaming tools. Join today and feel the difference.